Meet
the Team

Molly has a passion and desire to produce pioneering business solutions. With an extensive background in data analyses, design thinking innovation and customer persona journeys she is fueled by opportunities to create customer experiences using data-driven decision making. She has held key roles in developing and implementing customer experience strategies, which has helped to increase brand awareness, customer growth, retention, and training programs. In addition, she has conducted extensive market research and analysis that has provided valuable insights into the preferences of target audiences. Molly has spent more than 15 years as a corporate and non-profit healthcare professional leading innovative evidence-based educational training and development initiatives for healthcare practitioners across more than ten medical specialties. She is certified in Design Thinking Innovation, where she has been able to apply human- centered design through techniques such as ideation, prototyping, user journey mapping, and analyzing mental models from Fortune 500 companies to small businesses and start-ups. In her free-time she is an avid beach volleyball player, cookie designer extraordinaire, musician and mom to 3.